Return Policy

🚚 Return Policy Information

You can return your product within 120 days of delivery – even if it has been used. Just contact us, and we will provide you with the return instructions.

Once your return is initiated, we’ll start the refund process immediately. The money should arrive in your original payment method within 2–3 business days.

Just contact us via email: info@getnovopure.com

How to Submit a Complaint

If you have any concerns or complaints, please don’t hesitate to reach out. Our support team is here to help and will guide you through the process.

Contact Email: info@getnovopure.com